A few weeks ago I finally ditched my Time Warner Internet service. Reason: My Internet service had quit working, again, it was going to take them 8 days to get to my house to even look at it. Their competitor could get here sooner and install new service, so I switched. I’ve been real happy with my new service through Grande Communications. It is faster and cheaper than Time Warner was.
Yesterday evening my new service quit working. I was able to get a technician out to look at it first thing in the morning. He was very surprised that it was ‘dead’ as in zero signal. Turns out it had been disconnected at the alley box. The Time Warner subcontractor was evidently out yesterday evening to disconnect / lock out my old service, but they screwed up and disconnected the wrong service! Idiots!
